Our approach to customer support is built on trust and genuine connection. That means clear, prompt responses whenever you need us, and a team that’s dedicated to understanding what matters most to you.
Low Deposit Holidays Available
Never compromise on quality.
📞 01404 811 849 [LANDLINE]
RETAIL OPENING TIMES:
09.00 TILL 16.00 (MONDAY, TUESDAY, THURSDAY & FRIDAY
09.00 TILL 15.00 (WEDNESDAY ONLY)
10.00 TILL 13.00 (SATURDAY)
REQUEST OUR “WhatsApp” NUMBER TODAY AND
EMBARK ON THAT SPECIAL JOURNEY…

TRAVEL IS OUR FULL-TIME PROFESSION. IT GIVES US THE EXPERTISE, AND RESPONSIVENESS TO ADAPT ITINERARIES THAT DELIVER EXCEPTIONAL EXPERIENCES.
TRUSTED SERVICE
REGULATED PRIMARILY TO PROTECT CONSUMERS FINANCIAL LOSS OR BEING STRANDED DUE TO A COMPANY’S FAILURE

Full Of Surprises…
Travel Agency in Ottery St Mary, Devon
We offer a one to one boutique approach to booking all types of travel. We believe in greater quality and less wasted time. As an independent travel agency that’s part of one of the UK’s leading travel-buying consortium gives you access to exclusive offers and exceptional value.
Time To Think Smarter
For more than 30 years, we’ve crafted bespoke travel experiences with genuine care, discretion, and meticulous attention to detail.
In addition, we’re happy to share genuine, first hand knowledge of the places we’ve experienced. We even offer both personal insights and thoughtful recommendations for group travel event planning like stag and hen travel, specialist dining programs, shopping, and even advice on local attractions. Discover special experiences that add value, warmth and authenticity to your trip. Often the kind you won’t find through mainstream travel operators and websites.
What Makes Us Holiday Experts
Travel is our full time profession. Our reputation speaks for itself.
We couldn’t agree more when people say “Never judge a book by its cover”. We focus on travel programs that matter. Offering programs that are personally tailored,
With more than two decades of experience in the travel industry, our greatest asset is our knowledge, insight, and that quality of relationships we’ve built along the way.
We’ll take the time to listen “properly” to your needs. Recommending that perfect package that exceeds any expectations is priceless.
We guide you step by step through every consideration to ensure your holiday is exactly right for you.
Why Book Your Cruise With Us
Your Experience Matters
With so many cruise options out there, planning the perfect journey can feel overwhelming. That’s where Ottery Travel comes in.
Booking a cruise isn’t just about choosing a ship that looks nice. It’s about understanding onboard facilities provided, excursions available, in fact every detail that goes into creating a truly memorable experience. From value to destination, from service to atmosphere, to allocating the best room on board and what floor.
Let us help you find the journey that’s right for you.
Call us today on 01404 811 849 to start planning your perfect getaway.
You’re going to love our cruise club
Whether you’ve cruised before or never stepped on a ship but are curious why cruising is becoming popular with regular travellers, you’re in the right place.
Occasionally, we host cruise ship visits with invitations for those interested in specific ships. These events make a great day out and usually include lunch onboard.
To register, simply enter your details on The Ottery Travel Cruise Club Registration Form below.
PEACE OF MIND




WE ALSO LOOK AT HEALTH & SAFETY


BBC RADIO DEVON
Ottery Travel is proud to contribute to current travel updates. It covers news, affairs, and issues related to holidays and flights.

We do what many can’t…
Enabling ticket payment from another country on your behalf
Need to Book a Flight for Someone Abroad?
We offer the flexibility to purchase airline tickets on behalf of someone outside the UK—something most high street agencies don’t support.
Example: A UK-based parent can book and pay for their daughter’s flight from South Africa to the UK.
Key Conditions:
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Purchaser must reside in the UK
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Payment must be made directly through our office (no online payments)
Learn about our group ticketing
NOT AVAILABLE ACROSS MANY AGENCIES
Smarter Group Travel Solutions
When organising group travel, many turn to standard booking channels—only to find that initial low fares quickly climb and offer little flexibility. These aren’t true group rates, and they can make budgeting for large events unpredictable and stressful.
A Better Way to Book
We work directly with over 70 airlines—including British Airways—to secure fixed-rate group fares with built-in flexibility. Whether you’re planning a conference, wedding, or team trip, our solutions provide stable pricing, coordinated logistics, and expert support as part of a comprehensive travel package.
Emotional Restart
OPTIONS THAT HELP EMOTIONAL RECOVERY
Emotional Recovery Using Travel
“Heartbreak Travel” is such a powerful theme—using travel as a form of healing after emotional pain.
How many times have those closest have said such things like…
Snap out of it? or You’ll get over it… But your stomach pains say something else.
The reality is… recovery from any kind of emotional trauma isn’t a quick fix.
It’s focused on helping people heal through travel.
Website Link: Heartbreak Travel
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Business Travel
ACCESS TO OUR CORPORATE SITE
What is Business Travel?
Simply put, business travel refers to any trip organised through a company. This can include everything from booking flights and arranging the perfect meeting venues to organising team-building activities that qualify for tax deductions (meaning they can be offset against corporate tax).
Since 1997, We’ve Been Perfecting Group Travel
With decades of experience, we understand the ins and outs of business travel like no one else. Our tailor-made itineraries are designed to inspire and ensure every trip is seamless. Whether you’re planning a corporate retreat, a team meeting, or any other business-related travel, talk to us first. We’ll help you get it just right.
CORPORATE SITE – Fun-Events.com
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GOOD TO BE IN DEMAND
Great travel isn’t found in endless clicks, but rather, through the eyes of an experienced travel planner. An expert that also carries respect and value within the travel industry.
With constantly changing rules and options, a skilled travel professional turns complexity into clarity.
Those who know Monika know her value: personalised support, trusted guidance, and stress-free journeys.
CLIA Cruise Ambassador
For Many – It has to be us
Why Choose Us
The travel hunt excites us…
Here’s something most people don’t realise:
As experienced travel agents, we don’t get paid for all the hours of research, emails, phone calls, and planning we put into crafting the perfect trip for you.
Like lawyers, accountants, and business consulants, we don’t have any hourly set wage for processing applications. It’s our referrals that keep us busy.
We are 100% independent, and our mission is to inspire you with creative, unbiased ideas tailored just for you. For us, It’s a serious challenge in getting you the best itineraries in today’s travel market.
Hence why we say ”The hunt excites us”.
We only get paid once your trip is complete—and only if we’ve booked it for you.
So when we invest time comparing cruises, resorts, breaking down dates and pricing, explaining travel details, and adding on those little extras… only for someone to take all that hard work and book it themselves?
That means we’ve worked for free.
Inspiring Travel Since 1997
If you’re working with a travel specialist, the kindest way you can support us is simple:
Communicate openly about your needs and let us know when your plans change. The more we know, the better we can serve you!
When you’re looking for the best price, the ultimate experience, the luxurious resort… or even if you’re after the cheapest option we’ve got your back.
But if you’re just price shopping or comparing rates, we’ll kindly step aside. We won’t be competing for your business.
We offer real value and personalised service. If it’s only about the price, then our online portal might be a better fit. The thing is, we can often match online deals you find—but we provide something they can’t offer: a personalised, pre and post-travel service.
We’ll provide you your boarding passes, special notes for the team caring for you on location, and add special touches for anniversaries, birthdays, or just because. Our absolute favorite clients are the ones who say, “I know I could book it myself, but I’d love to support you.”
That’s the kind of loyalty we treasure.
Please don’t ghost us when your plans change. We work hard to get you the best deal and when you don’t respond, it’s not just frustrating, it hurts because, it’s a personal service. We pride ourselves in securing the perfect travel package for you.
If we provide you with detailed quotes and never hear back, we’ll stop responding to your requests. It’s not out of frustration but to respect the time and energy we give to every client.
Need + Value = Benefit
Small businesses feel every ounce of your support. Your loyalty really does matter.

To the families, individuals, group planners, and companies who have trusted us over the past 30 years, we say… thank you. You are the reason we show up every day with our whole hearts, dedicated to making your travel experience unforgettable.

We are here because of you. Because of your trust, your loyalty, and the relationships we’ve built together. In a world where businesses come and go, we’ve stayed because we truly care about exceeding what you’re paying against your experiences.
Our loyalty to you isn’t just in words, but it’s in the service we’ve consistently provided for over three decades.
Your support has made us who we are, and it’s why we’re still growing.
Let’s keep making memories together.
TERM TRAVEL AGENT
A travel agent acts on behalf of accredited tour operators, offering unique products not easily found online. By booking, clients accept this role. The agency communicates important booking updates promptly, but clients are responsible for reviewing information provided and taking any necessary action within a reasonable timeframe.










